Floor Lead — Customer Experience & Sales Driver

Dormont Manufacturing Co; Upper Moreland Township (Montgomery County); On-site; USD 17,000 - 22,000; Part time

Job summary

Dormont Manufacturing Co. is seeking a part-time Key Lead to ensure customers receive a quality in-store experience. You will act as Floor Supervisor, coach Brand Reps and Stock Associates, and drive daily sales performance on the floor through customer experience and team achievement.

The role requires opening/closing routines, POS operation, omni-channel fulfillment, product knowledge, visual displays, reporting analysis, and asset protection. Weekend availability is expected.

Qualifications

• High School Diploma/G.E.D. preferred.
• 1 year of retail experience preferred.
• Retail supervisory/management not required; leading groups/teams preferred.
• Strong customer focus and communication/interpersonal abilities.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Team leadership

Education

High School Diploma/G.E.D. preferred

Job description

Dormont Manufacturing Co. is seeking a part-time Key Lead to ensure customers receive a quality in-store experience. You will act as Floor Supervisor, coach Brand Reps and Stock Associates, and drive daily sales performance on the floor through customer experience and team achievement.

The role requires opening/closing routines, POS operation, omni-channel fulfillment, product knowledge, visual displays, reporting analysis, and asset protection. Weekend availability is expected.