Retail Floor Lead - Customer Experience & Sales Coach

Dormont Manufacturing Co; Youngstown (OH); On-site; USD 17,000 - 21,000; Part time

Job summary

Dormont Manufacturing Co is seeking a Part-Time Key Lead in Youngstown, OH. The role involves acting as Floor Supervisor, coaching Brand Reps and Stock Associates, and driving store performance through customer experience and daily sales goals.

Responsibilities include opening/closing routines, POS operation, omni-channel order fulfillment, product knowledge, visual displays, and asset protection. Strong communication and interpersonal skills are essential.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory/management experience is not required; leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer service

Leadership

Communication

Education

High School Diploma/GED

Job description

Dormont Manufacturing Co is seeking a Part-Time Key Lead in Youngstown, OH. The role involves acting as Floor Supervisor, coaching Brand Reps and Stock Associates, and driving store performance through customer experience and daily sales goals.

Responsibilities include opening/closing routines, POS operation, omni-channel order fulfillment, product knowledge, visual displays, and asset protection. Strong communication and interpersonal skills are essential.