Floor Lead: Elevate Customer Experience & Team Momentum

Socket.dev; Jacksonville (FL); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Paid sick days

Monthly retail bonus program

Regular performance reviews

Retail learning program

Product discount

Job summary

Mejuri in the United States is seeking a Floor Lead to join our store leadership team in Jacksonville, FL. You will uphold exceptional customer service, develop the team, and ensure smooth daily operations on the sales floor, reflecting Mejuri’s values and standards.

The role emphasizes in-store leadership, hands-on coaching, KPI focus, and collaboration with cross-functional partners to deliver a premium customer experience and operational excellence across merchandising, inventory, and

Qualifications

• Experience in a high-volume retail environment.
• Ability to work evenings, weekends, and holidays.
• Strong organizational and analytical skills.
• Physical ability to stand for 8 hours and lift up to 50 lbs.

Responsibilities

• Lead by example to uphold Mejuri's customer service standards.
• Drive KPIs and team engagement.
• Oversee in-store operations including inventory, order fulfillment, and back-of-house workflows.
• Coach and develop store staff to maintain brand standards.

Skills

Retail experience

Adaptable

Organization

Analytical skills

Standing 8 hours

Tools

Point-of-Sale systems

Inventory management software

Job description

Mejuri in the United States is seeking a Floor Lead to join our store leadership team in Jacksonville, FL. You will uphold exceptional customer service, develop the team, and ensure smooth daily operations on the sales floor, reflecting Mejuri’s values and standards.

The role emphasizes in-store leadership, hands-on coaching, KPI focus, and collaboration with cross-functional partners to deliver a premium customer experience and operational excellence across merchandising, inventory, and