Floor Lead: Dynamic Hospitality Coach & Operator

Chula's Mexican-Latin Food & Spirits; Prior Lake (MN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive hourly wage

Full-Time & Part-Time opportunities

Equal Opportunity Employer

Job summary

Chula’s Restaurant in Prior Lake, MN is seeking a Floor Manager to be the heartbeat of service—setting pace, elevating energy, and ensuring every guest experience feels seamless, intentional, and unforgettable. This leader guides by example, supports the team in real time, and reflects the warmth of our familia.

You’ll own the dining room during your shift, coach front-of-house staff, partner with kitchen and bar, manage flow, and ensure clean, brand-aligned presentation while meeting

Qualifications

• Previous restaurant management or supervisory experience required.
• Experience in high-volume environments is a plus.

Responsibilities

• Take full ownership of the dining room experience during your shift.
• Lead, coach, and motivate front-of-house team members in real time.
• Ensure every guest receives attentive, elevated service from arrival to departure.
• Proactively manage floor flow, pacing, and table turns to maintain smooth operations.
• Partner closely with the kitchen and bar to ensure timing and communication stay strong.
• Step in to assist hosts, servers, food runners, or bartenders when needed.
• Handle guest concerns with professionalism, empathy, and confidence.
• Maintain high standards for cleanliness, organization, and brand presentation.
• Monitor labor efficiency and support productivity goals during shifts.
• Ensure all team members follow service standards and hospitality expectations.
• Support training of new hires and ongoing development of current staff.
• Complete shift reports and communicate effectively with upper management.
• Lead pre-shift meetings with clarity, focus, and positive energy.
• Bring integrity, accountability, and calm leadership to every shift.

Skills

Leadership presence

Urgency

Guest experience

Communication

Organizational skills

Multitasking

Team-first mentality

Job description

Chula’s Restaurant in Prior Lake, MN is seeking a Floor Manager to be the heartbeat of service—setting pace, elevating energy, and ensuring every guest experience feels seamless, intentional, and unforgettable. This leader guides by example, supports the team in real time, and reflects the warmth of our familia.

You’ll own the dining room during your shift, coach front-of-house staff, partner with kitchen and bar, manage flow, and ensure clean, brand-aligned presentation while meeting