Floor Lead: Customer Experience & Team Coach

Abercrombie & Fitch Co.; South Carolina; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Job summary

A global specialty retailer is seeking a Key Lead to ensure a quality in-store experience for customers. This role involves supervising the floor, guiding staff, and driving sales performance. Ideal candidates will have at least 1 year of retail experience and a high school diploma. The position requires strong customer focus, communication skills, and adaptability. Benefits include a quarterly sales incentive bonus, flexible scheduling, and career advancement opportunities.

Qualifications

• At least 1 year of retail experience is preferred.
• No supervisory/management experience is required.

Responsibilities

• Ensure all customers receive quality in-store experience.
• Act as the Floor Supervisor providing guidance and coaching.
• Drive store performance through customer experience.

Skills

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Outgoing

Adaptability/Flexibility

Stress Tolerance

Multi-Tasking

Work Ethic

Education

High School Diploma/G.E.D. equivalent

Job description

A global specialty retailer is seeking a Key Lead to ensure a quality in-store experience for customers. This role involves supervising the floor, guiding staff, and driving sales performance. Ideal candidates will have at least 1 year of retail experience and a high school diploma. The position requires strong customer focus, communication skills, and adaptability. Benefits include a quarterly sales incentive bonus, flexible scheduling, and career advancement opportunities.