Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; New York (NY); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Bonus incentives

Merchandise discount

Career advancement

Training and development

Job summary

Abercrombie & Fitch Co. in the United States is seeking a part-time Key Lead to ensure a quality in-store experience. The role involves acting as Floor Supervisor, coaching Brand Reps and Stock Associates, and driving daily sales on the floor.

You will perform opening/closing routines, operate POS, fulfill Omni Channel orders, and uphold product knowledge while representing the brand and its values.

Qualifications

• High School diploma or GED preferred or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required.
• Experience leading groups or teams preferred.
• Strong customer focus and interpersonal skills.
• Excellent communication skills.
• Knowledge of current fashion trends.
• Energetic, outgoing, and assertive.
• Initiative, confidence, adaptability, and flexibility.
• Ability to balance multiple tasks while being detail-oriented.
• Strong work ethic.

Responsibilities

• Perform opening and closing routines.
• Operate register/point-of-sale systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge, brand awareness, and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and maintain inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication

Fashion awareness

Energetic personality

Initiative

Adaptability

Detail orientation

Work ethic

Team leadership (preferred)

Education

High School diploma or GED

Job description

Abercrombie & Fitch Co. in the United States is seeking a part-time Key Lead to ensure a quality in-store experience. The role involves acting as Floor Supervisor, coaching Brand Reps and Stock Associates, and driving daily sales on the floor.

You will perform opening/closing routines, operate POS, fulfill Omni Channel orders, and uphold product knowledge while representing the brand and its values.