Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Powell (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Career Advancement Opportunities

Brand Affiliate Program

Training and Development

Global Team Support

Job summary

Abercrombie & Fitch Co. (A&F Co.) seeks a Part-time Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly and to drive daily sales through customer experience.

The role requires opening/closing routines, POS operation, OMNI channel fulfillment, product knowledge, and visual display management, with a focus on customer service and brand culture.

Qualifications

• High school diploma or GED preferred.
• 1 year of retail experience preferred.
• Supervisory experience not required; leading groups is a plus.
• Maintain a strong customer focus and interpersonal skills.
• Demonstrate communication skills and knowledge of fashion trends.
• Be energetic, outgoing, assertive and adaptable.

Responsibilities

• Perform opening and closing routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Energetic and assertive

Adaptability

Fashion knowledge

Team leadership

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. (A&F Co.) seeks a Part-time Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to keep store operations running smoothly and to drive daily sales through customer experience.

The role requires opening/closing routines, POS operation, OMNI channel fulfillment, product knowledge, and visual display management, with a focus on customer service and brand culture.