Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Natick (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Natick, Massachusetts, to ensure a high-quality in-store experience for customers. You will act as a Floor Supervisor, guiding Brand Reps and Stock Associates to ensure effective store operations. Responsibilities include performing opening and closing routines, operating registers, fulfilling omni-channel orders, and maintaining inventory control. Strong leadership skills and a commitment to company culture are essential for success in this role.

Qualifications

• Strong leadership skills to guide Brand Reps and Stock Associates.
• Ability to perform register and point of sale operations.
• Effective communication to represent brand values.

Responsibilities

• Ensure quality in-store customer experience.
• Oversee daily operations and staff performance.
• Maintain inventory control and store assets.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead in Natick, Massachusetts, to ensure a high-quality in-store experience for customers. You will act as a Floor Supervisor, guiding Brand Reps and Stock Associates to ensure effective store operations. Responsibilities include performing opening and closing routines, operating registers, fulfilling omni-channel orders, and maintaining inventory control. Strong leadership skills and a commitment to company culture are essential for success in this role.