Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Peabody (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Peabody, Massachusetts to ensure quality in-store customer experiences. This role involves acting as a Floor Supervisor, guiding Brand Reps and Stock Associates, and driving overall store performance. Key responsibilities include performing opening and closing routines, operating point of sale systems, and maintaining visual displays. The ideal candidate will have retail management experience, strong leadership skills, and the ability to analyze data to inform decisions.

Qualifications

• Previous experience in retail management or as a supervisor.
• Strong communication and leadership skills.
• Ability to analyze sales data and make informed decisions.

Responsibilities

• Ensure quality in-store experience for customers.
• Guide and coach Brand Reps and Stock Associates.
• Drive store performance through customer experience.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead in Peabody, Massachusetts to ensure quality in-store customer experiences. This role involves acting as a Floor Supervisor, guiding Brand Reps and Stock Associates, and driving overall store performance. Key responsibilities include performing opening and closing routines, operating point of sale systems, and maintaining visual displays. The ideal candidate will have retail management experience, strong leadership skills, and the ability to analyze data to inform decisions.