Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Peabody (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Peabody, Massachusetts. This role requires ensuring quality in-store experiences while acting as the Floor Supervisor. You will provide guidance to Brand Reps and Stock Associates and be accountable for driving store performance through effective operations and customer engagement. Candidates should have a background in retail leadership and a strong understanding of customer service principles.

Qualifications

• Experience in retail leadership or supervisory roles.
• Strong understanding of customer service principles.
• Ability to analyze sales reports and make informed decisions.

Responsibilities

• Ensure quality in-store experience for customers.
• Guide and coach Brand Reps and Stock Associates.
• Drive store performance through customer experience.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead in Peabody, Massachusetts. This role requires ensuring quality in-store experiences while acting as the Floor Supervisor. You will provide guidance to Brand Reps and Stock Associates and be accountable for driving store performance through effective operations and customer engagement. Candidates should have a background in retail leadership and a strong understanding of customer service principles.