Floor Lead & Brand Experience Coach

Abercrombie & Fitch Spain, SL; Boston (MA); On-site; USD 21,000 - 31,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

A Global Team of People Who'll CelebrA

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Boston to guide Brand Reps and Stock Associates, ensuring an outstanding in-store experience and sales performance. You will participate in store leadership and coach the team on customer service, visual presentation, and loss prevention as part of daily operations.

The role emphasizes coaching, product knowledge, and adherence to brand culture, with varied hours and weekend availability. Career advancement opportunities are highlighted.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required; leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion awareness

Leadership potential

Energetic and assertive

Initiative and confidence

Adaptability

Multitasking and detail-oriented

Proactive thinking

Work ethic

Education

High School Diploma/G.E.D.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead in Boston to guide Brand Reps and Stock Associates, ensuring an outstanding in-store experience and sales performance. You will participate in store leadership and coach the team on customer service, visual presentation, and loss prevention as part of daily operations.

The role emphasizes coaching, product knowledge, and adherence to brand culture, with varied hours and weekend availability. Career advancement opportunities are highlighted.