Floor Lead & Brand Experience Coach

Abercrombie & Fitch Co.; Nashua (NH); On-site; USD 40,000 - 50,000; Full time

Job summary

Abercrombie & Fitch Co. in Nashua, NH, seeks a Key Lead to oversee the quality of in-store experiences. The Key Lead will guide Brand Representatives and Stock Associates while ensuring effective store operations. Responsibilities include performing opening and closing routines, operating register systems, fulfilling orders, building visual displays, and representing the brand values. Candidates should have retail or customer service experience and strong leadership skills.

Qualifications

• Previous experience in retail or customer service.
• Strong understanding of sales techniques and strategies.
• Ability to coach and lead a team effectively.

Responsibilities

• Ensure quality customer experience in-store.
• Guide and coach Brand Reps and Stock Associates.
• Drive store performance through customer experience.

Job description

Abercrombie & Fitch Co. in Nashua, NH, seeks a Key Lead to oversee the quality of in-store experiences. The Key Lead will guide Brand Representatives and Stock Associates while ensuring effective store operations. Responsibilities include performing opening and closing routines, operating register systems, fulfilling orders, building visual displays, and representing the brand values. Candidates should have retail or customer service experience and strong leadership skills.