Floor Lead & Brand Experience Coach

Abercrombie & Fitch Spain, SL; Albertville (MN); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Merchandise Discount

Career Advancement

Training and Development

Quarterly Sales Incentive Bonus

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience and smooth store operations. You’ll lead the team on the floor to drive performance through customer experience and daily sales goals.

This role emphasizes initiative, communication, and adaptability while maintaining brand standards and visual merchandising. Schedule includes weekend coverage and peak-period support.

Qualifications

• High School Diploma/G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory/management experience is not required; leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Leadership

Customer focus

Communication skills

Interpersonal skills

Adaptability

Education

High School Diploma / GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience and smooth store operations. You’ll lead the team on the floor to drive performance through customer experience and daily sales goals.

This role emphasizes initiative, communication, and adaptability while maintaining brand standards and visual merchandising. Schedule includes weekend coverage and peak-period support.