Floor Lead & Brand Coach | Elevate In-Store Experience

Abercrombie & Fitch Co.; Burlington (MA); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Brand Affiliate program

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience and strong sales. You will oversee floor operations and partner with the leadership team to drive performance on the sales floor.

The position offers part-time scheduling (12–16 hours per week) with required weekend availability and peak-time hours. A High School Diploma or GED is preferred, with retail experience and leadership skills valued.

Qualifications

• High School Diploma or GED preferred.
• 1 year of retail experience preferred.
• Retail supervisory / management experience is not required, but leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Retail experience

Team leadership

Education

High School Diploma / GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to act as Floor Supervisor, guiding Brand Reps and Stock Associates to ensure a quality in-store experience and strong sales. You will oversee floor operations and partner with the leadership team to drive performance on the sales floor.

The position offers part-time scheduling (12–16 hours per week) with required weekend availability and peak-time hours. A High School Diploma or GED is preferred, with retail experience and leadership skills valued.