Floor Houseperson | Hershey Hampton Inn

Shaner Group; Hummelstown (Dauphin County); On-site; USD 17,000 - 22,000; Full time

Job summary

Shaner Group invites a hotel housekeeping associate to maintain public spaces and assist guests with requests, with a flexible schedule that may include weekends and holidays.

You will clean public areas to hotel standards, report maintenance issues, ensure room security, and follow safety procedures. Bilingual English/Spanish is a plus for guest interactions.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.

Responsibilities

• Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness.
• Report maintenance deficiencies and handle guest requests or complaints.
• Ensure the confidentiality and security of all guest rooms.
• Observe all house and safety rules, housekeeping procedures, and security procedures.

Skills

Cleaning

Guest communication

Chemical handling

Bilingual English/Spanish

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping procedures, and security procedures.
• Cleans and services assigned public spaces according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.