Floor Houseperson | State College Toftrees Golf Resort

Shaner Hotels; State College (Centre County); Sur place; USD 28 000 - 34 000; Plein temps

Résumé du poste

A leading hospitality company is offering a position for cleaning public areas at their beautiful resort located in State College, Pennsylvania. The successful candidate will handle guest complaints, maintain cleanliness standards, and ensure guest confidentiality. Requirements include a minimum of one year cleaning experience, preferably in a hotel, and the ability to communicate effectively with guests and staff. Knowledge of chemical handling is necessary, and bilingual candidates in English and Spanish are preferred.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co‑workers.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish is a plus.

Responsabilités

• Clean hotel public areas, ensuring established cleanliness standards.
• Handle guest requests or complaints while maintaining confidentiality.
• Report maintenance deficiencies as needed.
• Restock amenities and participate in seasonal cleaning.

Connaissances

Guest communication

Chemical handling knowledge

Bilingual English/Spanish

Description du poste

United States, Pennsylvania, State College

Mar 06, 2026

Shaner Hotels has an amazing opportunity at our beautiful 102 room Toftrees Golf Resort. Toftrees—meaning "home among the trees"—is nestled amid 1,500 scenic wooded acres in beautiful Centre County, Pennsylvania. Toftrees Golf Resort offers 102 unique guestrooms and suites, an outdoor heated pool, fitness center, 11 fully appointed event rooms, and a golf course with driving range and putting green. Enjoy some award‑winning burgers and fries along with other great meals at The Field Burger and Tap restaurant. The course has recently been rated 4 stars and featured in Golf Digest's "Places to Play," and our hotel and meeting space was named one of the Top 75 Golf Conference Center Resorts in the U.S.A. by Meetings & Conventions magazine.

Shaner Hotel Group

Shaner Hotels is one of the foremost award‑winning hospitality owner‑operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full‑service, select‑service, extended‑stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e‑commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!

Key Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping procedures, and security procedures.
• Cleans and services assigned public spaces according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co‑workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.