Floating Universal Banker - Ops & Client Service Lead

Atlantic Union Bank; Maryland; On-site; USD 42,000 - 66,000; Full time

Job summary

Atlantic Union Bank is seeking a Universal Banker to deliver consistent client experiences across branch locations in Maryland. The role emphasizes operational excellence, compliance with bank policies, and supporting client transactions while coaching branch teams to meet performance expectations.

The position requires 2+ years of relevant experience and may involve basic training in banking procedures. Expect opportunities to open new accounts, cross-sell products, and build lasting customer

Qualifications

• 2+ years of relevant banking or customer service experience.
• Vocational or technical training may be required.

Responsibilities

• Deliver high-quality client experiences across branch locations.
• Manage day-to-day branch service operations.
• Support client transactions.
• Coach and support branch teams to meet performance expectations.
• Implement process improvements to strengthen service delivery.
• Monitor operational controls to reduce risk and maintain compliance.

Skills

Customer service

Sales skills

Teller transactions

Education

High school diploma

Job description

Atlantic Union Bank is seeking a Universal Banker to deliver consistent client experiences across branch locations in Maryland. The role emphasizes operational excellence, compliance with bank policies, and supporting client transactions while coaching branch teams to meet performance expectations.

The position requires 2+ years of relevant experience and may involve basic training in banking procedures. Expect opportunities to open new accounts, cross-sell products, and build lasting customer