Universal Banker Specialist II: Client Experience & Acct

Atlantic Union Bank; Bethesda (MD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid time off

Job summary

Atlantic Union Bank in Bethesda, MD seeks a Universal Banker to deliver high-quality branch experiences. You will process routine transactions, open accounts, and cross-sell banking products in a fast-paced branch. This role requires 2+ years of relevant experience and may require vocational or technical training.

You will coach branch staff, enforce controls, and support performance goals. Based in Bethesda, MD, you will work with a collaborative team to ensure compliance, risk management, and

Qualifications

• Typically requires 2+ years relevant experience
• May require vocational or technical training

Responsibilities

• Manage day-to-day branch service operations
• Support client transactions and frontline banking activities
• Open new accounts and handle teller transactions
• Market and cross-sell bank products and services
• Resolve complex customer service issues
• Refer customers to other banking services as appropriate
• Monitor controls to reduce risk and ensure compliance

Skills

Customer service

Sales

Banking knowledge

Team coaching

Education

Vocational or technical training

Job description

Atlantic Union Bank in Bethesda, MD seeks a Universal Banker to deliver high-quality branch experiences. You will process routine transactions, open accounts, and cross-sell banking products in a fast-paced branch. This role requires 2+ years of relevant experience and may require vocational or technical training.

You will coach branch staff, enforce controls, and support performance goals. Based in Bethesda, MD, you will work with a collaborative team to ensure compliance, risk management, and