Floating Universal Banker - Branch Support & Sales

M&T Bank Corporation; Exeter (NH); Hybrid; USD 30,000 - 50,000; Full time

Job summary

M&T Bank Corporation seeks a Float Universal Banker for Exeter, NH. The role supports branch operations, serves as Teller, and drives customer engagement, sales, and digital usage at the branch level.

Responsibilities include educating customers on banking solutions, processing transactions, and guiding customers to appropriate partners for complex needs, while maintaining a high standard of service and compliance.

Qualifications

• High school diploma or GED; 1+ year proven retail sales or customer service experience.
• Ability to travel between branches as needed.
• Strong verbal communication and interpersonal skills.
• Well-organized with time management and prioritization abilities.
• Ability to work in a fast-paced, team environment and use basic tech tools.

Responsibilities

• Educate customers on Consumer and Business Banking solutions and suggest fit.
• Drive sales while delivering exceptional service and guiding digital adoption.
• Handle teller duties, process transactions, and resolve issues promptly.
• Greet customers, manage lobby flow, and escalate complex needs to partners.

Skills

Retail sales experience

Customer service

Verbal communication

Interpersonal skills

Time management

Team player

Tech literacy

Education

High school diploma / GED

Tools

Internet proficiency

Job description

M&T Bank Corporation seeks a Float Universal Banker for Exeter, NH. The role supports branch operations, serves as Teller, and drives customer engagement, sales, and digital usage at the branch level.

Responsibilities include educating customers on banking solutions, processing transactions, and guiding customers to appropriate partners for complex needs, while maintaining a high standard of service and compliance.