Float Universal Banker — Branch Sales & Service Expert

M&T Bank Corporation; Town of Greece (NY); In loco; USD 25.000 - 43.000; Tempo pieno

Descrizione del lavoro

M&T Bank Corporation in Greece, New York seeks a Float Universal Banker to support branch operations and customer engagement across Consumer and Business Banking. You will travel between branches to assist staff, handle teller duties, and promote digital banking solutions while delivering a differentiated customer experience.

Responsibilities include educating customers, processing transactions, addressing account needs, and referring complex inquiries to specialists.

Competenze

• High school diploma or GED required.
• Minimum 1 year of proven retail sales, call center, customer service, or telesales experience.
• Strong verbal communication and interpersonal skills.
• Ability to travel between branches as needed.

Mansioni

• Educate customers and explain banking solutions; identify needs.
• Promote digital capabilities and guide customers to use online/mobile banking.
• Handle teller transactions and assist branch staff.
• Log interactions and resolve customer issues per policy.

Conoscenze

Retail sales

Call center

Customer service

Telesales

Verbal communication

Bilingual

Formazione

High school diploma or GED

Descrizione del lavoro

M&T Bank Corporation in Greece, New York seeks a Float Universal Banker to support branch operations and customer engagement across Consumer and Business Banking. You will travel between branches to assist staff, handle teller duties, and promote digital banking solutions while delivering a differentiated customer experience.

Responsibilities include educating customers, processing transactions, addressing account needs, and referring complex inquiries to specialists.