Floating Teller - Customer Experience & Product Expert

Emprise Bank 2; Wichita (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Emprise Bank is seeking a Float Bank Teller to join our team and deliver an extraordinary customer experience. As a trusted adviser and product expert, you will recommend banking solutions and support customers across locations.

The role requires strong customer service, clear communication, detail orientation, and initiative. You will work at various locations to support staffing and ensure consistency with Emprise's values and service standards.

Qualifications

• High school diploma or equivalent required.
• 1+ years of previous customer service experience preferred.
• One year of previous banking experience required.
• Proficiency with Microsoft Office products preferred.

Responsibilities

• Drive an experience that is personal and relevant across all touchpoints by engaging customers according to benchmark standards.
• Foster ongoing relationships that improve customer commitment.
• Respond to customer requests and issues, escalating as needed; ensure customers are aware and knowledgeable of all avenues to bank with Emprise.
• Partner and develop effective relationships with branch customers, partners, and teammates.
• Ongoing education of Emprise products, services, and digital capabilities.
• Project a favorable image of the bank.
• Work at various locations to support staffing as needed.

Skills

Customer service

Communication

Attention to detail

Initiative

Adaptability

Education

High school diploma

Tools

Microsoft Office

Job description

Emprise Bank is seeking a Float Bank Teller to join our team and deliver an extraordinary customer experience. As a trusted adviser and product expert, you will recommend banking solutions and support customers across locations.

The role requires strong customer service, clear communication, detail orientation, and initiative. You will work at various locations to support staffing and ensure consistency with Emprise's values and service standards.