Floating Teller - Customer-Focused Banking Pro

Community Financial System, Inc.; Town of Bath (NY); On-site; USD 34,000 - 42,000; Full time

Job summary

Community Bank System, Inc. is seeking a Floating Teller to work in multiple branch offices across the defined geographic area. You will deliver a positive customer experience by handling transactions and identifying sales opportunities for bank products.

The role requires a friendly, team-oriented individual with strong attention to detail and a commitment to compliance and security. Prior teller or cash-handling experience is preferred, with adaptability to varying schedules.

Qualifications

• High School Diploma or GED is required.
• Basic math and computer skills are required.
• Documentation skills with attention to detail are required.
• Professional and friendly interpersonal and communication skills are required.
• Clear thinking and the ability to stay focused are required.
• Must demonstrate the Company's core values: work ethic, integrity, respect, responsibility, transparency and humility.
• Prior customer service skills are preferred.

Responsibilities

• Provide quality customer service and handle financial transactions with a professional attitude.
• Actively listen for potential sales opportunities to promote bank products and refer customers accordingly.
• Conduct customer transactions with accuracy and balance the daily cash drawer within guidelines.
• Understand directions and adhere to established policies and procedures.
• Perform other related duties as assigned or directed.
• Maintain knowledge of laws and regulations and ensure compliance with internal controls.

Skills

Customer service

Active listening

Cash handling

Professional communication

Attention to detail

Team player

Adaptability

Compliance awareness

Education

High School Diploma or GED

Tools

POS systems

Basic computer skills

Job description

Community Bank System, Inc. is seeking a Floating Teller to work in multiple branch offices across the defined geographic area. You will deliver a positive customer experience by handling transactions and identifying sales opportunities for bank products.

The role requires a friendly, team-oriented individual with strong attention to detail and a commitment to compliance and security. Prior teller or cash-handling experience is preferred, with adaptability to varying schedules.