Float Teller (Wichita, KS)

Emprise Bank; Wichita (KS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Professional growth opportunities

Challenging work environment

Job summary

Emprise Bank is seeking a Float Bank Teller to provide extraordinary customer service and help clients achieve their banking goals. This role involves directly interacting with customers, recommending products, and fostering relationships.

Qualified candidates will have a high school diploma, at least one year of banking experience, and strong communication skills. This position offers growth opportunities within a diverse and inclusive work environment.

Qualifications

• 1+ years of previous customer service experience preferred.
• One year of previous banking experience required.
• Proficiency with Microsoft Office products preferred.

Responsibilities

• Drive a personal and relevant customer experience.
• Foster ongoing relationships to improve customer commitment.
• Process customer transactions and handle money accurately.
• Recommend bank products to customers.

Skills

Exemplary customer service experience

Confident and articulate communication skills

Initiative and strong work ethic

Problem resolution skills

Strong attention to detail

Understanding of company values

Education

High school diploma or equivalent

Tools

Microsoft Office products

Job description

Job Overview

At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals.

We are currently seeking a Float Bank Teller to join our team. As a Teller, you will have the opportunity to work in a professional environment while having direct contact with our valued customers. As a trusted customer adviser and product expert, you will be able to recommend products and services to provide a better banking experience for our customers.

Key Qualifications

• Exemplary customer service experience
• Confident and articulate communication skills
• Initiative and strong work ethic
• Problem resolution skills
• Strong attention to detail
• An understanding of and commitment to our values
• Attitude and aptitude to engage in continuous development

Essential Functions

Customer Service

• Drive an experience that is personal and relevant across all touchpoints by engaging customers according to benchmark standards
• Foster ongoing relationships that improve customer commitment
• Respond to customer requests and issues, escalating as needed; ensure customers are aware and knowledgeable of all avenues to bank with Emprise
• Partner and develop effective relationships with branch customers, partners, and teammates
• Ongoing education of Emprise products, services, and digital capabilities
• Project a favorable image of the bank
• Work at various locations to support staffing as needed

Quality and Efficiency

• Process customer transactions and handle money accurately
• Balance cash drawer daily
• Mitigate customer and bank risk by ensuring compliance with internal controls, banking regulations, operational procedures, security procedures, and audit policies

Product Promotion

• Recommend bank products to customers
• Ongoing education of Emprise products, services, and digital capabilities
• Seek opportunities through customer relationships and conversations
• Other duties as assigned within the scope and responsibility of the job

Requirements

• High school diploma or equivalent required
• 1+ years of previous customer service experience preferred
• One year of previous banking experience required
• Proficiency with Microsoft Office products preferred

Hours

40 hours per week.

Monday - Friday: 7:30am-6:15pm (hours will vary)

Saturday: 8:30am-12:15pm (rotating)

Benefits

In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success.

At Emprise Bank, empowering people to thrive means having an all‑inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.

To learn more, please visit our website at www.emprisebank.com.

Equal Opportunity Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.

Emprise Bank participates in E‑Verify and will provide your Form‑I 9 to the federal government to confirm authorization to work in the United States.