Floating Store Manager | Ops Leader & Customer Champion

FiveStar Food Mart; Shepherdsville (KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

FiveStar Food Mart in Shepherdsville, KY is hiring Floating Assistant Managers to partner with the General Manager in daily store operations in the absence of the GM. You will oversee customer service, inventory, merchandising, and adherence to company policies.

The role requires retail management experience, a high school diploma, valid driver's license, and willingness to work varied shifts, including weekends and holidays.

Qualifications

• Requires High School Diploma or GED or equivalent experience.
• 1+ years retail management experience or equivalent education.
• Valid driver’s license and ability to work varied shifts.
• Must be at least 18 years old.
• Professional appearance and positive attitude.

Responsibilities

• Assist the General Manager in store operations in its absence.
• Oversee customer service, merchandising, pricing, and promotional signage.
• Train and develop store team; ensure policies and procedures are followed.
• Monitor inventory levels, food service quality, and safety guidelines.
• Support labor budgeting and paperwork timely; maintain security.
• Learn and understand P&L statements and store performance.

Skills

Customer service

Store leadership

Food service

Training

Team player

Attendance

Basic computer skills

Education

High School Diploma or GED

Tools

Basic Computer Skills

Job description

FiveStar #9140
1919 W. Hebron Ln.
Shepherdsville, KY 40165, USA

Description

General Summary: Floating Assistant Managers partners with the General Manager to assist in managing the overall operations of the store they are assigned to in the absence of a permanent Assistant Manager, including but not limited to accounting, marketing, customer service, human resources, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures.

• Proficient in customer service, management, and food service responsibilities and is hands on in daily operations.
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Assists General Manager in addressing store issues to assure effective and long-term problem resolution.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Assists in ensuring inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.
• Assists in oversight of food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.
• Responsible for store operations in the absence of the General Manager.
• Learns and understands P&L statements.

Minimum Qualifications:

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Valid driver’s license.
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.