Floating Assistant Manager: Store Ops & Team Leadership

Fivestar; Shepherdsville (KY); On-site; USD 40,000 - 56,000; Full time

Job summary

FiveStar in Shepherdsville, KY is seeking a Floating Assistant Manager to partner with the General Manager in covering store operations in their absence. You will oversee customer service, merchandising, training, and daily paperwork, ensuring compliance with company policies.

Ideal candidates have retail management experience, a valid driver's license, and a professional, team-oriented attitude. This role requires flexible shifts, ability to stand long hours, and focus on safety, inventory, and

Qualifications

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Valid driver’s license.
• Must be at least 18.
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• Proficient in customer service, management, and food service responsibilities and is hands on in daily operations.
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Assists General Manager in addressing store issues to assure effective and long-term problem resolution.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Assists in ensuring inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.

Skills

Customer service

Management

Food service

Education

High School Diploma or GED

Job description

FiveStar in Shepherdsville, KY is seeking a Floating Assistant Manager to partner with the General Manager in covering store operations in their absence. You will oversee customer service, merchandising, training, and daily paperwork, ensuring compliance with company policies.

Ideal candidates have retail management experience, a valid driver's license, and a professional, team-oriented attitude. This role requires flexible shifts, ability to stand long hours, and focus on safety, inventory, and