Floating Relationship Banker: Sales & Service Across Branches

First National Bank; Wilkes-Barre (Luzerne County); Sur place; USD 42 000 - 55 000; Plein temps

Résumé du poste

First National Bank is seeking a Floating Relationship Banker to support Retail in a dynamic, customer-centric role. You will handle basic consumer banking tasks, assist with account servicing, and identify opportunities to convert transactions into qualified sales or referral leads.

The role may require work at different locations within the market. The position emphasizes delivering excellent customer service, leveraging digital banking tools, and adhering to FNB policies and risk controls.

Qualifications

• High School or GED required.
• 0 years of related experience required.
• Excellent customer service and communication skills.
• Knowledge of banking policies, procedures, consumer products and services.
• NMLS identifier preferred but not required.

Responsabilités

• Promote the sales process by greeting customers and identifying needs, leveraging referrals.
• Input and maintain data quality for referrals, customers, and applicants; manage relationship lifecycle.
• Perform routine teller transactions and other operational tasks per policy.
• Meet weekly sales/referral goals set by Branch Manager.
• Adhere to risk management and regulatory compliance requirements; operate at various locations within the market.

Connaissances

Customer service

Communication

Interpersonal skills

Detail-oriented

Sales experience

Formation

High School or GED

NMLS Identifier

Outils

MS Word

MS Excel

MS PowerPoint

Banking software

Description du poste

First National Bank is seeking a Floating Relationship Banker to support Retail in a dynamic, customer-centric role. You will handle basic consumer banking tasks, assist with account servicing, and identify opportunities to convert transactions into qualified sales or referral leads.

The role may require work at different locations within the market. The position emphasizes delivering excellent customer service, leveraging digital banking tools, and adhering to FNB policies and risk controls.