Floating Relationship Banker — Sales, Service & Growth

First National Bank Of Pennsylvania; Cherry Tree (PA); On-site; USD 42,000 - 56,000; Full time

Job summary

First National Bank Of Pennsylvania is seeking a Floating Relationship Banker to support Retail by handling basic consumer banking transactions, account servicing, and lending. The role involves executing branch leads under supervision, and identifying opportunities to convert interactions into qualified sales or referrals across multiple locations in the market.

You will collaborate with managers to meet weekly sales goals, promote digital banking, and maintain data quality.

Qualifications

• Excellent customer service skills.
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Detail-oriented
• Ability to use a personal computer and job-related software MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• Experience in a related position.
• Knowledge of banking policies, procedures consumer products and services.
• Sales and customer service skills.

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

Skills

Customer service

Communication skills

Organizational skills

Interpersonal skills

Detail-oriented

Sales skills

Banking knowledge

Experience in related position

Banking policies knowledge

CRM knowledge or experience

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Banking software

CRM software

Job description

First National Bank Of Pennsylvania is seeking a Floating Relationship Banker to support Retail by handling basic consumer banking transactions, account servicing, and lending. The role involves executing branch leads under supervision, and identifying opportunities to convert interactions into qualified sales or referrals across multiple locations in the market.

You will collaborate with managers to meet weekly sales goals, promote digital banking, and maintain data quality.