Flexible Relationship Banker: Sales & Service

First National Bank of Pennsylvania; Pittsburgh (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Job summary

First National Bank of Pennsylvania seeks a Floating Relationship Banker to develop proficiency in consumer banking, account servicing, and lending across market locations. You will execute branch leads, handle customer transactions, and identify opportunities to convert activity into sales or referrals.

The role emphasizes compliance with policies and participation in a risk-managed culture, with frequent travel within the market as needed.

Qualifications

• Excellent customer service skills.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical and interpersonal skills.
• Detail-oriented.
• Ability to use a personal computer and job-related software.
• MS Word - Basic Level.
• MS Excel - Intermediate Level.
• MS PowerPoint - Basic Level.
• Experience in a related position.
• Knowledge of banking policies, procedures consumer products and services.
• Sales and customer service skills.

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.

Skills

Customer service

Communication skills

Organization & analytics

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Experience in related position

Banking policies

Sales & service

Education

High School or GED

Job description

First National Bank of Pennsylvania seeks a Floating Relationship Banker to develop proficiency in consumer banking, account servicing, and lending across market locations. You will execute branch leads, handle customer transactions, and identify opportunities to convert activity into sales or referrals.

The role emphasizes compliance with policies and participation in a risk-managed culture, with frequent travel within the market as needed.