Floating Patient Services Manager – Orlando Area

Compass Group USA; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Job summary

Morrison Healthcare, a Compass Group USA company, is seeking a Patient Services Manager to lead Orlando area patient dining, focus on patient experience, and build a high-performing team across Florida accounts.

The role requires coordinating with clinical teams, managing dietary needs, and ensuring compliance with HIPAA and foodservice regulations while delivering compassionate service.

Qualifications

• Associate degree with at least one year of experience in foodservice or a related field, or a bachelor’s degree in foodservice technology, management, or a related field.
• Strong communication, organization, and team leadership skills.
• At least one year of foodservice management experience preferred; acute care experience is a plus.
• Ability to use Microsoft Office, electronic medical records, and diet office systems.
• Certified Dietary Manager, Registered Dietetic Technician, or Registered Dietitian credential preferred.
• ServSafe certification desirable.

Responsibilities

• Lead daily patient dining services, ensuring meals meet dietary needs, preferences, and medical direction.
• Hire, train, coach, and develop a team focused on accuracy, service, and patient satisfaction.
• Partner with clinical and hospital teams to deliver a coordinated patient dining experience.
• Ensure special and modified diets follow prescribed diet orders.
• Set clear service goals, monitor performance, and turn patient feedback into improvements.
• Maintain compliance with foodservice regulations, HIPAA, confidentiality, and patient rights requirements.
• Participate in patient satisfaction initiatives and hospital quality improvement programs.

Skills

Leadership

Communication

Organization

Team building

Education

Associate degree or bachelor’s degree in related field

Tools

Microsoft Office

Electronic Medical Records (EMR)

Diet office systems

Job description

Morrison Healthcare, a Compass Group USA company, is seeking a Patient Services Manager to lead Orlando area patient dining, focus on patient experience, and build a high-performing team across Florida accounts.

The role requires coordinating with clinical teams, managing dietary needs, and ensuring compliance with HIPAA and foodservice regulations while delivering compassionate service.