Floating Patient Services Coordinator

Us Oncology Inc; Houston (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

The US Oncology Network's Texas Oncology clinic in Houston is seeking a Patient Services Coordinator to support the Revenue Cycle Department. This full-time role handles front-desk duties, patient check-in/out, and appointment coordination.

You will interact with patients, collect co-pays, update records, and ensure confidentiality while complying with HIPAA. Level 1–Sr based on experience.

Workweek is Monday–Friday, 8:30a–5:00p, with potential to float to other TxO sites.

Qualifications

• High school diploma or equivalent required.
• 18 months front medical office receptionist experience required.
• 5 years front medical office receptionist experience required.
• Proficiency with computer systems (Outlook, Word, Excel) required.
• Must complete required e-learning within 90 days of occupying position.

Responsibilities

• Greets patients and visitors, checks in, and informs clinical staff of arrival.
• Collects and proofs patient forms, updates demographics and insurance information, collects co-pays and balances.
• Answers questions, routes inquiries, and relays messages accurately.
• Schedules returning appointments and provides details to patients.
• Records cancellations and reschedules, notifies staff, and updates patient charts.
• Provides general administrative support and maintains lobby area and office supplies.
• Complies with confidentiality, HIPAA, and related laws.

Skills

Receptionist experience

Microsoft Office proficiency

E-learning completion

Education

High school diploma or equivalent

18 months front medical office receptionist experience

5 years front medical office receptionist experience

Tools

Outlook

Word

Excel

Job description

The US Oncology Network's Texas Oncology clinic in Houston is seeking a Patient Services Coordinator to support the Revenue Cycle Department. This full-time role handles front-desk duties, patient check-in/out, and appointment coordination.

You will interact with patients, collect co-pays, update records, and ensure confidentiality while complying with HIPAA. Level 1–Sr based on experience.

Workweek is Monday–Friday, 8:30a–5:00p, with potential to float to other TxO sites.