Floating Office Assistant: Front Desk & Billing Support

Sarah Bush Lincoln; Mattoon (IL); On-site; USD 26,000 - 40,000; Full time

Job summary

Sarah Bush Lincoln in Mattoon, IL is seeking an Office Assistant Float (full-time) to handle appointment processing, reception, and encounter management across clinics. Hours: 40 per week.

The role includes patient check-in/out, basic billing support, documenting encounters, and general clerical tasks in a busy healthcare setting.

Pay starts at $18.68/hour with a range to $28.95/hour based on experience; HS Diploma is required.

Qualifications

• High School Diploma required.

Responsibilities

• Answer all incoming calls to the clinic and forward calls to the appropriate individuals or take detailed messages as appropriate.
• Complete patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff.
• Complete patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling.
• Enter payments into the cash drawer and reconcile the cash drawer totals on a daily basis. Prepares bank deposits on a daily basis.
• Greet patients and visitors to the clinic.
• Perform general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters.

Education

HS Diploma

Job description

Sarah Bush Lincoln in Mattoon, IL is seeking an Office Assistant Float (full-time) to handle appointment processing, reception, and encounter management across clinics. Hours: 40 per week.

The role includes patient check-in/out, basic billing support, documenting encounters, and general clerical tasks in a busy healthcare setting.

Pay starts at $18.68/hour with a range to $28.95/hour based on experience; HS Diploma is required.