Floating Member Specialist — Loans, Accounts & Service

Honor Credit Union; Battle Creek (MI); Vor Ort; USD 36.000 - 54.000; Vollzeit

Benefits dieser Stelle

Medical with prescription coverage

401k employer contribution & matching

Paid time off

Zusammenfassung

Honor Credit Union is seeking a dedicated Member Specialist to support multiple branch locations in a floating capacity across the Southeast region, including Battle Creek, MI. You will assist members with loans, accounts, and product options while delivering a best-in-class member experience.

The role requires strong communication, cash handling, and customer-service skills, with emphasis on building lasting member relationships and promoting digital solutions.

Qualifikationen

• Must have strong cash handling and customer service experience.
• Ability to build relationships and provide solutions.
• Remain organized and meet deadlines in a floating role.

Aufgaben

• Serve as a floating Member Specialist across branch locations as needed.
• Provide excellent member service and maintain professional relationships.
• Assist members with loans, accounts, and product information; promote digital tools.
• Educate members on digital solutions to enhance the experience.
• Resolve questions promptly or refer to appropriate team members.

Kenntnisse

Cash handling

Customer service

Teamwork

Communication

Organization

Ausbildung

High School diploma

MLO registration

Jobbeschreibung

Honor Credit Union is seeking a dedicated Member Specialist to support multiple branch locations in a floating capacity across the Southeast region, including Battle Creek, MI. You will assist members with loans, accounts, and product options while delivering a best-in-class member experience.

The role requires strong communication, cash handling, and customer-service skills, with emphasis on building lasting member relationships and promoting digital solutions.