Floating Member Service Specialist - Banking & Lending

st. mary’s Bank; Manchester (NH); On-site; USD 48,000 - 50,000; Full time

Job summary

St. Mary’s Bank in Manchester, NH seeks a Float Member Service Associate II to deliver exceptional member service while building relationships, handling consumer loans, and maintaining deposit relationships.

The role is sales-focused and involves coverage across branches, adapting to different teams and workflows. The ideal candidate brings strong banking and lending experience, with a focus on meeting production and relationship goals and delivering a consistent St.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum two years in banking or financial services.
• Minimum two years loan origination and closing experience, with accuracy and compliance.
• Proven track record in deposit growth, lending, and product penetration.

Responsibilities

• Provide coverage across multiple branches for staffing shortages.
• Greet and assist members via phone, email, and in-person interactions.
• Originate, process, and close consumer loans in line with policies.
• Open and service consumer deposit accounts.
• Maintain and deepen member relationships with cross-selling.
• Maintain accurate records of member interactions and transactions.

Skills

Communication

Member Focus

Sales & Lending

Problem-Solving

Attention to Detail

Time Management

Teamwork

Technical Proficiency

Adaptability

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Banking software

Job description

St. Mary’s Bank in Manchester, NH seeks a Float Member Service Associate II to deliver exceptional member service while building relationships, handling consumer loans, and maintaining deposit relationships.

The role is sales-focused and involves coverage across branches, adapting to different teams and workflows. The ideal candidate brings strong banking and lending experience, with a focus on meeting production and relationship goals and delivering a consistent St.