Floating General Manager - Travel, Training & Growth

InTown Suites; Mobile (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Easy to follow training programs

Health, dental, vision, life and disa

401k with company match

3 weeks PTO

Sundays off

Mileage reimbursement

Weekly payroll

Career growth opportunities

Job summary

InTown Suites is seeking a Floating General Manager to oversee operations for a property when needed and to cover across the Mobile market. This role includes local marketing, staff training, and quality assurance as directed by the Regional Operations Manager.

The role requires frequent travel, driving guest satisfaction, budgeting, and supervising front desk staff while coordinating with the market leadership and supporting development of General Manager talent.

Qualifications

• Possess a valid driver's license, current auto insurance and a functioning automobile.
• Read, speak, write and understand English to interact with guests and staff.
• Ability to read, understand and interpret information in reports and internal hotel data.
• Sufficient mathematical skills to forecast revenue, occupancy and labor costs.
• General computer proficiency.
• Knowledge of Front Office operations and guest service standards.
• Ability to perform front office and related roles as business conditions demand.
• Ability to communicate clearly and work long hours when needed.
• Ability to manage multiple activities in stressful situations.
• Ability to organize work and supervise others.

Responsibilities

• Operate properties in the absence of a General Manager as needed.
• Follow Daily Flow when acting as General Manager.
• Develop expertise on computer operating systems.
• Assist in recruitment of General Managers and staff.
• Train and support property staff.
• Drive sales through local marketing as directed by the Regional Operations Manager.
• Ensure and provide excellent guest service.
• Identify and manage repairs and maintenance issues.
• Identify and follow up on life/safety issues and inspections.
• Notify Regional Operations Manager of safety, security and policy violations.
• Monitor competitors in the market as directed.
• Help meet budgets through cost and inventory control.
• Support properties to maximize financial performance.
• Travel and/or overnight stays will be required.

Skills

Management

Leadership

Customer Service

Recruitment

Training

Budgeting

Sales & Marketing

Front Office

Communication

Education

High school diploma (preferred)

Job description

InTown Suites is seeking a Floating General Manager to oversee operations for a property when needed and to cover across the Mobile market. This role includes local marketing, staff training, and quality assurance as directed by the Regional Operations Manager.

The role requires frequent travel, driving guest satisfaction, budgeting, and supervising front desk staff while coordinating with the market leadership and supporting development of General Manager talent.