Floating CSR/Teller — Elevate Customer Experience

Fifth Third; Pontiac (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

Fifth Third Bank in Clarkston, MI is seeking a Float CSR/Teller to deliver friendly service, handle cash, and refer customers to bankers for tailored solutions.

You will rotate between financial centers, maintain confidentiality, and uphold the bank's policies while supporting daily operations. Exceptional communication and accurate cash handling are essential for success in this role.

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience may be involved.
• Strong customer service and communication skills essential.
• Ability to interact confidently with the public and maintain confidentiality.

Responsibilities

• Provide excellent customer service and guide customers to appropriate bankers.
• Maintain daily office duties and support platform team for smooth operations.
• Handle customer questions, follow up, and resolve issues with professionalism.
• Refer customers to bankers for consultative conversations and cross-sell opportunities.
• Follow bank policies and uphold ethical standards across all interactions.

Skills

Cash handling

Public interaction

Problem solving

Integrity

Education

High school diploma/GED

Job description

Fifth Third Bank in Clarkston, MI is seeking a Float CSR/Teller to deliver friendly service, handle cash, and refer customers to bankers for tailored solutions.

You will rotate between financial centers, maintain confidentiality, and uphold the bank's policies while supporting daily operations. Exceptional communication and accurate cash handling are essential for success in this role.