CSR & Teller: Customer Care Pro with Flexible Scheduling

Fifth Third; Jackson (MI); On-site; USD 30,000 - 36,000; Full time

Job summary

Fifth Third Bank in Jackson, MI is seeking a friendly CSR/Teller to deliver outstanding customer service, handle transactions accurately, and refer customers to bankers for tailored financial solutions. You will uphold risk and policy guidelines while building trust with community customers.

This role requires a high school diploma or GED, strong communication, cash handling experience, and the ability to work flexibly in a fast-paced office environment.

Qualifications

• High school diploma or GED required.
• Strong communication and interpersonal skills.
• Experience with cash handling and public interaction helpful.
• Ability to adhere to bank policies and procedures.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to bank partners for consultative conversations.
• Perform daily office responsibilities and support platform/team operations.
• Maintain knowledge of bank policies and procedures and stay up to date on changes.
• Handle customer questions and problems professionally; escalate when needed.

Education

High school diploma/GED

Job description

Fifth Third Bank in Jackson, MI is seeking a friendly CSR/Teller to deliver outstanding customer service, handle transactions accurately, and refer customers to bankers for tailored financial solutions. You will uphold risk and policy guidelines while building trust with community customers.

This role requires a high school diploma or GED, strong communication, cash handling experience, and the ability to work flexibly in a fast-paced office environment.