Customer Experience Teller & Banking CSR

Fifth Third Bank; Lansing (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Lansing, MI is seeking a Float CSR / Teller to support customer service across multiple financial centers. You will handle cash transactions, assist customers with their banking needs, and collaborate with teammates to ensure smooth daily operations.

The role requires a high school diploma or GED, strong communication, discretion with confidential information, and the ability to travel between nearby branches.

Qualifications

• High school diploma or GED required.
• Experience handling cash and customer transactions preferred.
• Ability to interact confidently with the public and maintain confidentiality.
• Flexibility to travel between Lansing-area branches.

Responsibilities

• Provide excellent customer service across branches.
• Perform daily teller duties and cash handling.
• Assist customers with account needs and referrals.
• Maintain accurate balancing records and resolve discrepancies.
• Refer customers to bankers for complex financial solutions.
• Work collaboratively with the platform team and leadership.

Skills

Customer service

Cash handling

Communication

Teamwork

Problem solving

Education

High school diploma/GED

Job description

Fifth Third Bank in Lansing, MI is seeking a Float CSR / Teller to support customer service across multiple financial centers. You will handle cash transactions, assist customers with their banking needs, and collaborate with teammates to ensure smooth daily operations.

The role requires a high school diploma or GED, strong communication, discretion with confidential information, and the ability to travel between nearby branches.