Floating Banking Sales & Service Specialist

First Citizens; Charleston (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative to handle routine transactions and customer service requests in the Charleston branch. The role involves educating customers on bank capabilities and referring sales opportunities to the appropriate partner.

You will demonstrate strong communication, adaptability, and teamwork while supporting branch sales goals and delivering excellent customer service.

Qualifications

• Minimum required education: High School Diploma or GED.
• Typically 6 months of customer service experience is preferred.
• Willingness to drive to other offices as needed.

Responsibilities

• Provide transactional and customer service support in the branch.
• Identify and refer sales opportunities to bank partners.
• Maintain compliance with bank policies and regulatory requirements.

Skills

Financial literacy

Retail banking knowledge

Transaction processing

Customer service

Communication (written and verbal)

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative to handle routine transactions and customer service requests in the Charleston branch. The role involves educating customers on bank capabilities and referring sales opportunities to the appropriate partner.

You will demonstrate strong communication, adaptability, and teamwork while supporting branch sales goals and delivering excellent customer service.