Floater MSO: Member Service Pro Across Branches

Tinker Federal Credit Union; Tulsa (OK); On-site; USD 28,000 - 40,000; Full time

Job summary

Tinker Federal Credit Union in Tulsa and surrounding areas is hiring a Member Service Officer (MSO), Floater. The role involves assisting members with accounts and loans, and performing various financial transactions across branches.

You will train other staff, support branch services, and work with mobility to different locations. The position requires high school diploma and 3 years related experience, with a focus on banking compliance and customer service.

Qualifications

• Must have high school diploma or equivalent.
• Three years of applicable work experience in a closely related position.
• Financial institution experience is preferred.
• Must be willing to travel to the corporate offices in Oklahoma City for training and in-branch opportunities.

Responsibilities

• Assist members with opening accounts, taking loan applications, and performing financial and non-financial transactions.
• Serve members with services at each branch, including access to safe deposit boxes.
• Assist with training other team members on topics needed to perform duties.
• Handle diversified member and financial transactions across locations.

Skills

Customer service

Financial transactions

Training others

Lending knowledge

Privacy & compliance

Education

High school diploma or equivalent

3 years related experience

Job description

Tinker Federal Credit Union in Tulsa and surrounding areas is hiring a Member Service Officer (MSO), Floater. The role involves assisting members with accounts and loans, and performing various financial transactions across branches.

You will train other staff, support branch services, and work with mobility to different locations. The position requires high school diploma and 3 years related experience, with a focus on banking compliance and customer service.