Float Teller: Digital Engagement & Branch Support

M&T Bank Corporation; Hanover (York County); On-site; USD 25,000 - 36,000; Full time

Job summary

M&T Bank Corporation in Hanover, PA seeks a Float Teller to support branch teams, handle cash and transactions, and enhance customer experiences across a designated area. The role requires strong service orientation and the ability to travel between branches as needed.

The position emphasizes compliance, operational accuracy, and proactive problem-solving in a fast-paced retail banking environment. Pay ranges emphasize competitive hourly compensation and customer-centric service.

Qualifications

• Minimum 6 months of customer service experience with data entry and cash handling.
• Strong verbal communication skills and interpersonal abilities.
• Ability to travel between branches as needed.

Responsibilities

• Deliver exceptional customer service and a differentiated experience in branch.
• Balance and process transactions accurately and efficiently per policy.
• Handle branch-related operational tasks (cash orders, vault, ATM, wires) as needed.
• Log and resolve customer complaints; escalate issues until resolution.
• Identify sales opportunities and introduce banking partners when appropriate.
• Complete AML/BSA/KYC related activities and ensure compliance.

Skills

Customer service

Data entry

Cash handling

Verbal communication

Interpersonal skills

Branch travel

Education

High school diploma or GED

Job description

M&T Bank Corporation in Hanover, PA seeks a Float Teller to support branch teams, handle cash and transactions, and enhance customer experiences across a designated area. The role requires strong service orientation and the ability to travel between branches as needed.

The position emphasizes compliance, operational accuracy, and proactive problem-solving in a fast-paced retail banking environment. Pay ranges emphasize competitive hourly compensation and customer-centric service.