Float Teller: Digital Experience & Branch Support (Travel)

M&T Bank Corporation; Shillington (Berks County); On-site; USD 25,000 - 36,000; Full time

Job summary

M&T Bank Corporation is seeking a Float Teller in Shillington, PA to enhance the branch customer experience through in-branch and digital interactions. The role involves processing transactions, lobby management, and supporting sales opportunities while traveling to various branches as needed.

Responsibilities include accurate balancing, handling branch operations, and maintaining compliance with AML/KYC requirements.

Qualifications

• High school diploma or GED plus at least 6 months of customer service experience.
• Experience with data entry and/or cash handling is required.
• Ability to travel between branches as needed for coverage.

Responsibilities

• Provide excellent customer service and a differentiated in-branch experience.
• Balance and process transactions accurately and efficiently per policy.
• Assist with lobby management and digital demonstrations for customers.
• Handle branch operational tasks (cash orders, vault, ATMs, wires) and record activities.
• Support AML/KYC-related activities and comply with risk controls.

Skills

Verbal communication

Interpersonal skills

Customer service

Time management

Data entry

Cash handling

Education

High school diploma or GED

Job description

M&T Bank Corporation is seeking a Float Teller in Shillington, PA to enhance the branch customer experience through in-branch and digital interactions. The role involves processing transactions, lobby management, and supporting sales opportunities while traveling to various branches as needed.

Responsibilities include accurate balancing, handling branch operations, and maintaining compliance with AML/KYC requirements.