Floating Branch Sales & Service Specialist

First Citizens Bank; Hickory (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative to handle teller transactions and deliver excellent customer service at the Hickory, NC branch. The role involves explaining bank products, assisting customers, and supporting branch sales efforts.

The ideal candidate will have strong communication, adaptability, and teamwork skills, plus a valid driver’s license for occasional travel between offices. This position requires willingness to float to nearby locations as needed.

Qualifications

• High School Diploma or GED required.
• At least 6 months of customer service experience preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Process transactions and customer service requests in the branch.
• Identify and refer sales opportunities to the appropriate bank partner.
• Support branch sales and customer education on bank products and services.

Skills

Interpersonal Skills

Customer Service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Tools

Job description

First Citizens Bank is seeking a Sales and Service Representative to handle teller transactions and deliver excellent customer service at the Hickory, NC branch. The role involves explaining bank products, assisting customers, and supporting branch sales efforts.

The ideal candidate will have strong communication, adaptability, and teamwork skills, plus a valid driver’s license for occasional travel between offices. This position requires willingness to float to nearby locations as needed.