Flipt Restaurant Supervisor (Full-Time)

Rivers Casino; Pittsburgh (Allegheny County); On-site; USD 45,000 - 55,000; Full time

Job summary

Rivers Casino in Pittsburgh is seeking a Restaurant Supervisor to join our team. The ideal candidate will lead front-of-house operations and ensure exceptional guest experiences in a fast-paced environment.

Responsibilities include supervising staff, overseeing daily operations, and maintaining high service standards. The role requires experience in a similar leadership position, strong communication, and problem-solving skills. Flexible hours including evenings and weekends are necessary.

Qualifications

• Proven experience as a restaurant supervisor or similar role in food and beverage.
• Strong leadership and communication skills.
• Excellent problem-solving abilities and calm under pressure.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Supervise, train, and motivate front-of-house staff.
• Oversee daily restaurant operations during shifts.
• Ensure guests receive prompt, friendly service.
• Maintain high cleanliness and service quality standards.
• Assist with staffing and scheduling.

Skills

Leadership

Communication

Problem-solving

Restaurant management software knowledge

Tools

POS systems

Job description

Description

We are looking for a Restaurant Supervisor to join our team and help lead our front-of-house operations. The ideal candidate is an leader who is passionate about providing exceptional guest experiences, thrives in a fast-paced environment, and is skilled at managing a diverse team. This role is crucial to our success, as you'll be responsible for ensuring smooth shifts, high service standards, and a positive atmosphere for both our guests and staff.

Key Responsibilities:

Team Leadership: Supervise, train, and motivate front-of-house staff, including servers, hosts, and bussers.

Operational Management: Oversee daily restaurant operations during shifts, including opening and closing procedures, cash handling, and inventory management.

Guest Experience: Ensure all guests receive prompt, friendly, and exceptional service. Address and resolve any guest concerns or complaints in a professional manner.

Quality Control: Maintain high standards of cleanliness, food quality, and service.

Staffing: Assist with scheduling, performance reviews, and new employee onboarding.

Compliance: Ensure compliance with all health, safety, and hygiene regulations.

Qualifications:

Proven experience as a restaurant supervisor, assistant manager, or a similar leadership role in the food and beverage industry.

Strong leadership and communication skills.

Excellent problem-solving abilities and a calm demeanor under pressure.

Knowledge of restaurant management software (e.g., POS systems).

Ability to work flexible hours, including evenings, weekends, and holidays.

A passion for the hospitality industry and a commitment to teamwork.

Equal Opportunity Employer
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