Flight Operations Scheduler

Leadership In Flight Training Academy; Indianapolis (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

Leadership In Flight Training Academy in Indianapolis, IN is seeking a Customer Service Liaison. The ideal candidate will support operations by scheduling students and aircraft, maintaining records, and providing top-notch customer service. Minimum qualifications include a high school diploma, one year of customer service experience, and strong communication skills. Preferred qualifications include a bachelor’s degree in aviation. This role requires a high level of multitasking and critical thinking in a fast-paced environment.

Qualifications

• Minimum of one year previous customer service or call center experience.
• Self-motivated and able to work independently as well as in a team environment.
• Able to sit or stand at a workstation for 10-hour shifts.

Responsibilities

• Serve as front-line liaison to staff, students, and guests.
• Provide exceptional customer service and support.
• Schedule students and aircraft to meet operational needs.

Skills

Customer service

Critical thinking

Multitasking

Communication skills

Education

High School Diploma or GED equivalent

Bachelor’s degree in Aviation

Tools

Microsoft Office Suite

Windows OS

Job description

Leadership In Flight Training Academy in Indianapolis, IN is seeking a Customer Service Liaison. The ideal candidate will support operations by scheduling students and aircraft, maintaining records, and providing top-notch customer service. Minimum qualifications include a high school diploma, one year of customer service experience, and strong communication skills. Preferred qualifications include a bachelor’s degree in aviation. This role requires a high level of multitasking and critical thinking in a fast-paced environment.