Flight Guest Experience Specialist | Flexible Shifts

SkyWest Airlines; Idaho Falls (ID); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Worldwide flight benefits

401(k) match

Profit sharing

A great team atmosphere

Opportunities to advance within the 회사

Job summary

SkyWest Airlines is seeking a Customer Service Agent in Idaho Falls to provide frontline service for our passengers. You will greet travelers, issue tickets, assign seats, check luggage, board flights, rebook passengers, and assist customers with special needs.

The role involves clear communication with ground crews and flight teams, managing disruptions, and maintaining a friendly, efficient passenger experience. Flexible shifts and both part-time and full-time options may be available.

Qualifications

• Minimum age 18 years.
• Valid, unrestricted state driver's license.
• High School Diploma or GED.
• Legally authorized to work in the United States without sponsorship.
• Lift 50 lbs. with or without accommodation.
• Flexible schedule including split shifts across mornings, afternoons, evenings, weekends and holidays.
• Part-time and full-time positions may be available.
• Salary $14.50 per hour.

Responsibilities

• Greet passengers and issue tickets, provide seat assignments and check baggage.
• Board flights and rebook passengers, assisting customers with luggage issues.
• Assist special-needs passengers and resolve customer complaints.
• Communicate clearly with ground personnel and flight crews.
• Calmly handle cancelled and delayed flights.
• Other duties as assigned.

Education

High School Diploma or GED

Tools

Job description

SkyWest Airlines is seeking a Customer Service Agent in Idaho Falls to provide frontline service for our passengers. You will greet travelers, issue tickets, assign seats, check luggage, board flights, rebook passengers, and assist customers with special needs.

The role involves clear communication with ground crews and flight teams, managing disruptions, and maintaining a friendly, efficient passenger experience. Flexible shifts and both part-time and full-time options may be available.