Flight Gate Agent - Boarding & Customer Care Pro

Piedmont Airlines; Washington (District of Columbia); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on the American Airlines

Medical and dental

Job summary

Piedmont Airlines in Washington, DC is hiring a Customer Service Gate Agent (Full-Time) to assist passengers with boarding, monitor gate operations, and help customers with special needs.

The role requires completing the Gate Agent training, the ability to lift up to 70 pounds, and willingness to work all shifts, including nights, weekends, and holidays. Starting rate is $18.40 per hour with benefits.

Qualifications

• Successful completion of Gate Agent training or equivalent
• Ability to meet performance goals in a fast-paced environment
• Excellent communication, organizational and multitasking skills
• Willingness to work all shifts including weekends, nights and holidays

Responsibilities

• Assist passengers in boarding and disembarking flights
• Monitor computerized passenger boarding and gate operations
• Assist customers with special needs (wheelchairs, unaccompanied minors)
• Change flight itineraries and seat assignments as required
• Operate Jetway and work as part of a team to deliver excellent service

Skills

Customer service

Communication

Multitasking

Teamwork

Education

High School Diploma or GED

Job description

Piedmont Airlines in Washington, DC is hiring a Customer Service Gate Agent (Full-Time) to assist passengers with boarding, monitor gate operations, and help customers with special needs.

The role requires completing the Gate Agent training, the ability to lift up to 70 pounds, and willingness to work all shifts, including nights, weekends, and holidays. Starting rate is $18.40 per hour with benefits.