Flight Customer Service Agent - Frontline Passenger Care

All Aviation Jobs; Aspen (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Flight benefits

401(k) match

Profit sharing

Team atmosphere

Career advancement

Shift-trade flexibility

Job summary

SkyWest Airlines is seeking a Customer Service Agent to provide excellent front-line service to our passengers. You will greet passengers, issue tickets, assign seats, check baggage, board flights, and assist with rebooking as needed.

The role requires passion for customer service within the airline industry, a high school diploma or GED, and the ability to lift 50 lbs. A flexible schedule including split shifts is required for this full-time position, starting at $20 per hour.

Qualifications

• 18 years old or older.
• High School Diploma or GED.
• Legally authorized to work in the United States for any employer without sponsorship.
• Lift 50 lbs. with or without reasonable accommodation.
• This position requires a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays.
• This is a full-time position, starting at $20 an hour

Responsibilities

• Greet passengers, issue tickets, seats, and board flights.
• Assist special-needs passengers and resolve complaints.
• Communicate clearly with ground personnel and flight crews.
• Calmly handle situations such as canceled and delayed flights.
• Other duties as assigned

Skills

Customer service

Airline industry

Education

High School Diploma or GED

Job description

SkyWest Airlines is seeking a Customer Service Agent to provide excellent front-line service to our passengers. You will greet passengers, issue tickets, assign seats, check baggage, board flights, and assist with rebooking as needed.

The role requires passion for customer service within the airline industry, a high school diploma or GED, and the ability to lift 50 lbs. A flexible schedule including split shifts is required for this full-time position, starting at $20 per hour.