Flight Crew Travel Coordinator — Real-Time Ops

Vertical Mag; Denver (CO); Hybrid; USD 55,000 - 90,000; Full time

Job summary

Mountain Air Cargo seeks an OCC Specialist to manage crewmember travel, coordinating air, hotel, rental car, and ground transportation while ensuring cost efficiency and regulatory compliance. You will liaise with crew scheduling, dispatch, and vendors, handling real-time changes and communicating itineraries to crewmembers by phone and email.

The role requires experience with SAP Concur and travel booking systems, strong communication, and the ability to multitask in a fast-paced aviation

Qualifications

• Associate degree preferred or equivalent work experience in aviation travel coordination or logistics.
• 2 years of experience working with SAP Concur travel and expense.
• Previous experience in travel booking, airline crew scheduling, or logistics coordination strongly preferred.

Responsibilities

• Coordinate, book, and modify all travel arrangements for flight crew members including air, hotel, rental car, and ground transportation.
• Proactively manage travel disruptions (delays, cancellations, re-routes) to ensure minimal impact to flight operations and crew legality.
• Monitor flight schedule changes and adjust crewmember travel accordingly in real time.
• Communicate travel itineraries, updates, and changes clearly to crewmembers via phone and email.
• Ensure all travel bookings align with company policies, contract requirements, and cost-control initiatives.
• Work closely with crew scheduling and dispatch to anticipate travel needs based on operational changes.
• Serve as the primary point of contact for travel-related issues during assigned shift, including after-hours support.
• Assist with vendor coordination including airlines, hotels, and rental car providers to secure preferred rates and resolve service issues.
• Support large-scale travel planning efforts such as pilot bidding periods, training events, and new hire onboarding travel.
• Maintain accurate travel records, documentation, and reporting for auditing and tracking purposes.
• Identify opportunities to improve travel efficiency, reduce costs, and streamline booking processes.
• Provide backup support to crew scheduling functions as needed.
• Maintain a professional and positive attitude while interacting with all internal and external stakeholders.
• Other duties as assigned.

Skills

SAP Concur

Travel coordination

Communication

Multitasking

GDS platforms

Microsoft Office

Education

Associate degree or equivalent

Tools

GDS platforms

Travel booking systems

Corporate travel tools

Job description

Mountain Air Cargo seeks an OCC Specialist to manage crewmember travel, coordinating air, hotel, rental car, and ground transportation while ensuring cost efficiency and regulatory compliance. You will liaise with crew scheduling, dispatch, and vendors, handling real-time changes and communicating itineraries to crewmembers by phone and email.

The role requires experience with SAP Concur and travel booking systems, strong communication, and the ability to multitask in a fast-paced aviation