Crew Travel Operations Specialist

Sun Country Airlines; Minneapolis (MN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Dental and vision

401(k) match

Paid time off

Discounted travel privileges

Job summary

Sun Country Airlines is seeking an Ops Travel Coordinator to manage the travel logistics for crewmembers and maintenance technicians. You will book hotels, ground transportation, and deadhead flights, and provide real-time support for disruptions to keep schedules on track.

The role emphasizes adherence to labor agreements, strong organization, and cost-conscious planning in a fast-paced, onsite Minneapolis environment.

Qualifications

• High School Diploma or equivalent, required.
• Aviation Management degree preferred.
• Minimum one year aviation operations experience.
• Previous experience in travel planning or customer service.
• Strong organizational skills and attention to detail to manage multiple travel arrangements simultaneously.

Responsibilities

• Book current and future hotel, ground transportation and deadhead flights for crewmembers and maintenance technicians in accordance with labor agreements and company requirements and policies.
• Provide real time support for travel disruptions, including but not limited to, hotel check-in issues, ground transportation delays, flight delays, and last-minute changes.
• Audit and fulfill daily travel needs, booking, updating, and confirming reservations through phone, email, and electronic systems).
• Serve as the primary liaison with contracted vendors while managing travel requirements to ensure contracted performance standards are met.
• Audit travel processes, identifying opportunities for improved efficiency, cost savings, and enhanced service delivery.

Skills

Travel planning

Customer service

Organizational skills

Attention to detail

Multitasking

Education

High School Diploma or equivalent

Aviation Management degree (preferred)

Job description

Sun Country Airlines is seeking an Ops Travel Coordinator to manage the travel logistics for crewmembers and maintenance technicians. You will book hotels, ground transportation, and deadhead flights, and provide real-time support for disruptions to keep schedules on track.

The role emphasizes adherence to labor agreements, strong organization, and cost-conscious planning in a fast-paced, onsite Minneapolis environment.