Flexible Scheduling Customer Care Teller — Bank Service

Fifth Third Bank; Warren (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

Fifth Third Bank in Warren, MI is seeking a CSR/Teller to deliver friendly service and process transactions. You will refer customers to bankers for tailored financial solutions and maintain accurate cash handling.

The position emphasizes adherence to bank policies, risk management, and a commitment to community banking. This is a full-time role with a focus on reliability and customer care.

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience.
• Ability to interact confidently with the public.
• Willingness to adapt to varying schedules.
• Knowledge of retail policies and procedures.
• Demonstrate sound judgment and initiative.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to appropriate business partners.
• Perform daily office responsibilities and maintain efficient operations.
• Maintain balancing records and resolve outages as needed.
• Keep up-to-date on bank policies and center procedures.
• Handle customer inquiries professionally and direct complex issues to leadership.
• Identify customer needs and refer to bankers for consultative conversations.

Skills

Cash Handling

Customer Service

Communication

Problem Solving

Flex Scheduling

Education

High school diploma/GED

Job description

Fifth Third Bank in Warren, MI is seeking a CSR/Teller to deliver friendly service and process transactions. You will refer customers to bankers for tailored financial solutions and maintain accurate cash handling.

The position emphasizes adherence to bank policies, risk management, and a commitment to community banking. This is a full-time role with a focus on reliability and customer care.